Numbers and services
Ask about catalog services, countries, number modes and access terms so you know which details to review.
Contact CanSMS
Questions about choosing a number, receiving a message or checking an order? Contact us on Telegram with the service name and a short description so support can understand the issue.
About CanSMS services
CanSMS brings together virtual-number information, the service catalog, account-based orders and messages, and documentation for available customer APIs. One-time services, reusable numbers and free public inboxes have different access terms; check the current catalog and order confirmation for the actual options.
What can you ask support about?
Orders and received messages
Ask where to check order status, number validity and received SMS, or what to review when a message is missing.
Accounts and API guidance
Ask about sign-in, website navigation, available API documentation and permissions. Payment or refund questions are reviewed against the relevant order and published terms.
Help us understand your question
Please explain the issue in a clear message and include the relevant details below:
- The service name, selected country and number mode.
- The order reference, or your user ID for an account issue.
- The approximate time and the status or error shown on screen.
- Steps you already tried and a screenshot with sensitive information removed.
Keep your account and sensitive information safe
Do not send sign-in passwords, full verification codes, API keys, wallet private keys or recovery phrases. Redact sensitive details in screenshots. Messages in free public inboxes may be visible to other visitors and are not suitable for sensitive accounts.
Contact us directly on Telegram
CanSMS support contact
Use the button below to open Telegram, then follow its sign-in prompt if needed. There is no form on this page asking you to submit private information.
Contact account: @ribendiwang
Useful guides before you contact us
Responsible use
Use SMS receiving only for your own or authorized business workflows, and follow the target platform’s rules. Do not use the service for fraud, abusive registration, infringement or other unlawful activity.